"Donald Carter & Partners have managed the letting of our house for the last 14 years. They have always had our best interests at heart and handled communication with tenants and property management issues very competently and with commitment to resolve issues. Staff always pleasant and well mannered, Simon himself very competent and willing to get involved as needed. We have never had to complain about any aspect of the service offered.
When it came to selling our house recently Simon always gave honest assessments and was really helpful personally in advising on different aspects of the sale and then our purchase."
"Donald Carter & Partners assisted with the purchase of one of their listed properties and were a pleasure to deal with from start to finish. A first viewing was promptly arranged on the day the property was listed, after which I made an immediate offer which was responded to within an hour. They also kindly arranged a second viewing which Maria dealt with in Simon Carter's absence. At times, the conveyancing process was a little fraught but Simon Carter was never averse to stepping in and getting his hands dirty when necessary which was much appreciated. Their knowledge of the local market and communication was very thorough and I wouldn't hesitate to recommend them. Should I look to sell in future, they will be first on my list to speak to."
"I saw a property to let that I liked, I rang and was offered a fast appointment. Upon viewing I made an offer and was informed within the hour it was acceptable. The paperwork was completed with efficiency and I was kept informed every step of the way. Nothing was too much trouble, and I moved in on the day I wanted - so easy! One of the best aspects was that the house I have rented was immaculately prepared inside and out , including the garden, superb service indeed. Special thanks to Simon for the initial viewing and to Sue for the excellent manner in which she dealt with everything. Overall this was a service above and beyond what I had expected and makes such a welcome change these days!. So I could not rate them highly enough. Thank you for making things so easy and professional."